Their Central Monitoring Facility Operatives monitor all Guards through the unique system, with the ability to locate Guards to an accuracy of less than 3 feet. Not only does this support the service delivery it also assists in G&A Security’s lone working procedures, supervising the welfare of all lone working staff. Having this accuracy ensure emergency services can attend to the location without delay.
Our Operatives can monitor the Security Guard’s during completion of their duties, with activity reports being returned by the system at set periods relevant to each set task. Where a task falls overdue or late, our Central Monitoring Facility Operatives will intercept the service by making contact with the Security Guard to support the completion of the task or duty.
The information collected by the system is then monitored by our Management team to ensure service delivery is maintained as per the company’s and customers standards. G&A Security also promote customers to access this information freely without the need to contact the Contract Manager within G&A Security by accessing the operational reports through their own unique portal, set up at time of service level agreement.