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Key Holding and Alarm Response

24 hour control room icon

24 Hour Control Room

Saftety Approved icon

Safety Approved

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Instant Client Reporting

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Security Guard Tracking

ISO 9001 Accredited

ISO 9001 Accredited

UK's First AFC Gold

UK's First Gold

Do you require a reliable Key Holding and Response Service?

We recognise the responsibility and pressure that comes along with being a keyholder to business premises.  Do you ask Managers to pick up this added responsibility to their roles?  Would you attend an alarm activation at 2 am where there was a possibility of an intruder?  Why not remove the risk of injury to your staff and outsource the requirements to us today from as little as £4.00* per week?

Instead of your keyholder being at risk attending an empty building in the early hours, our Response Officers in your region will attend within 20 minutes* and report back any action required/taken at the time of attendance. This information is sent electronically so when you check your emails all of this is to hand, live at the time of activation.

Trustworthy Key Holding Service

G&A Security Key Holding and Alarm Response Service manages all keys in line with BS 9784.  This standard provides recommendations covering response services on a commercial basis.  This includes G&A Security Key Holding, Mobile Patrol and Security Alarm Response assistance.  Any security operator controlling customer keys or passcodes need to assure clients that they are in safe hands, by demonstrating compliance with this standard G&A Security reassure users of this service that correct procedures are in place and in use; whilst meeting the Security Industry Act (2001) obligations.

Reliable and trusted key holding and alarm response service

Key Holding and alarm response

Key Holding and alarm response

Alarm Response Service

All Response Officers attend your premises in a company signed vehicle which is appropriate for the intended use of accessing the grounds with ease.  All G&A Security vehicles are hardwire tracked and monitored at all times, via out Control Room in Darlington.  G&A Security vehicles, which carry keys, are fitted with a CCTV System as standard which records activity 24 hours a day 7 days a week for monitoring and quality purposes.

All Response Officers assess the risks associated with any interventions in a lone working situation with action always taken when your premises are confronted with a physical threat.   G&A Security Response Officers are First Aid trained and have considerable experience in communicating situations and reporting to the control room as required.

G&A Security’s Response Officers will be informed of any activation by our Central Monitoring Facility, who will provide the position required of the Response Officers on-site determined by the type and location of the activation at your business.  We always ensure dynamic risk assessments are completed prior to attendance, which is completed at the time of contract commencement, to ensure the safety of our staff attending your site out of hours.  Should communication ever be interrupted between our Control Room and the Response Officers, we contact emergency services to attend the property for immediate investigation.

All Response Officers attend activations with an active body camera in use to record action taken during the check which can then be transferred to the electronic incident report for reference, as required.

Benefits of using G&A Security's Key Holding and Alarm Response Service


Opening and Closing Services

Does your building need to be opened prior to its official opening hours?  Do you have late events occurring in your premises which always means someone has to stay on-site to lock up?  Have you ever thought of outsourcing this requirement to a qualified, licensed keyholder to complete on your behalf, so why not call us today?

If you have a serviced building which requires opening for your business tenants and security at night, why not take advantage of our opening and closing service.  Our licensed Keyholder will attend the building at your scheduled times to complete this requirement on a daily basis, taking the stress if either yourself completing it or arranging last-minute cover in time of planned and unplanned leave.

At the time of our licensed keyholders attending your premises to complete the opening requirements, they will complete a site assessment, checking all fire exits are clear for emergency purposes and will report any action required at the time of completion via our electronic reporting system.  At the time of the licensed keyholder attending your premises to lockup, they will ensure all lights and equipment are turned off, reducing energy bills, whilst also securing your premises.

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